Shipping

Shipping

Hello fellow crystal lovers,

Orders will be processed, and shipped as fast as possible.

After the processing of your order is complete, the package will be shipped by Australia Post in most cases. All orders come with tracked shipping, to ensure customers, and our Customer Service team, can easily track orders. 

DOMESTIC SHIPPING WITHIN AUSTRALIA

We choose to ship a majority of our items using Australia Post as they are the only company that services the whole of Australia.

SHIPPING OPTIONS

All of our parcels are shipped via Australia Post. 

- Standard - a flat rate shipping fee of $14.50 for all domestic orders

- Express Post - a flat rate shipping fee of $19.50 for all domestic orders 

- Signature on Delivery - this requires your postie to obtain a signature in order to deliver your goods to you. If you choose not to add this feature and your parcel goes missing after is has been delivered, you will need to contact Australia Post directly. (Signature on delivery would be an additional $4.50 cost, contact us through our email about wanting this option for your package.

We do our best to ensure that your crystal babies arrive to their new homes safe and sound.  Should they be damaged during shipment, you may be eligible for store credit.

As we are a small small but passionante team please allow up to 7-9 BUSINESS DAYS for Domestic order processing and dispatch during peak times.

For International orders, please allow up to 6-10 BUSINESS DAYS. 

For periods when we do our crystal scoops, please give us 7-14 BUSINESS DAYS for dispatch as we can get an overwhelming number of orders. 

 SHIPPING TO NEW ZEALAND 

Standard shipping is $25 AUD

Express shipping is $38 AUD

INTERNATIONAL SHIPPING

We currently ship to the UK, USA & Canada! 

Canada, USA & UK standard international shipping is $59.80 AUD

Germany, Netherlands, Slovenia, Norway & Sweden standard international shipping is $42 AUD

South Korea standard international shipping is $20 AUD

Express shipping is not available at this time

DISPATCH TIME

For International orders, please allow up to 6-10 BUSINESS DAYS.